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Riverton Social Security office hours to change

Nov 18, 2012 - From staff reports

Effective Monday, Nov. 19, the Riverton Social Security office will be open to the public 9 a.m. to 3 p.m. Monday and Friday -- a reduction of 30 minutes each day.

Agency employees will continue to work their regular hours, but the shorter public window will allow them to complete face-to-face interviews and process claims work without incurring the cost of overtime, according to a press release from the Social Security regional communications office.

The release said the significantly reduced funding provided by Congress under the continuing resolution for the first six months of the fiscal year makes it impossible for the agency to provide the overtime needed to handle service to the public as it has done in the past.

All Social Security field offices will be closed to the public Friday, Nov. 23. Employees working that day will focus on reducing backlogged workloads.

The release said most Social Security services do not require a visit to a local office.

Many services, including applying for retirement, disability or Medicare benefits, signing up for direct deposit, replacing a Medicare card, obtaining a proof of income letter or changing an address or telephone number can be done at www.socialsecurity.gov or by dialing toll-free at 1-800-772-1213.

People who are deaf or hard of hearing may call the TTY number at 1-800-325-0778.

Many of the online services also are available in Spanish at www.segurosocial.gov.

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